Our primary goal is to make all of our customers 100% satisfied.
Our standard return policy lasts 15 days. If 15 days have gone by since your purchase, typically we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require an email receipt or other proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 15 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
It may take some time before your refund is officially posted.
If you’ve not received your refund within 2 weeks, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
We only replace items within 15 days if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to:
88 Holly Dr, Richmond Hill, ON L4S 2R5